# Right Hand NWA

> Right Hand NWA is a Northwest Arkansas team that takes receipts, invoices, follow-ups, scheduling and paperwork off small business owners' plates, and sets up AI that drafts the busywork. AI drafts, a person on the team checks every piece, and the owner approves: nothing goes out in an owner's name until they have approved it. It is run by four University of Arkansas students. The one offer is a free 30-minute admin and AI check-up, and Your Admin Map follows within 3 business days.

## About

- Who: four University of Arkansas students who work in Northwest Arkansas: Jackson Varela, Annie Wagner, Abigail Estes and Bella Gambaro. One named person owns each client task.
- New business: there are no reviews or client results on the site yet, because the team will not make them up.
- Method: AI drafts, we check, you approve. A person on the team checks every piece. Automatic messages, like a missed-call text, only ever use wording the owner approved.
- Area: anywhere in Benton and Washington counties, Arkansas, including Bentonville, Rogers, Springdale, Fayetteville, Bella Vista, Siloam Springs, Lowell, Cave Springs, Centerton, Farmington, Prairie Grove and Pea Ridge. In person at the business or a coffee shop, or by video or phone.
- Contact: righthandnwa@gmail.com (reply within one business day). Instagram: @righthandnwa (https://www.instagram.com/righthandnwa/).
- Pricing: the check-up is free. After that, a flat monthly price is quoted in writing before any work starts, based on the tasks the owner picks. No prices are published.
- What we are not: we are not a CPA firm, law firm or payroll provider. If something needs one, we say so.

## Services

Prices: Quoted after your check-up, based on volume.

### Money admin

Prep only. You and your CPA decide.

- Receipt capture and categorizing: Receipts and bills gathered in one place, sorted, with questions flagged weekly.
- Monthly expense review: Totals by category each month, checked against last month and traced to receipts.
- Invoices and overdue follow-ups: Reminders on, past-due follow-ups drafted, and a weekly who-owes-what list.
- Quotes and estimates: Quotes drafted from your own price sheet and a job-site voice note.
- Bills-due and renewals calendar: Reminders before licenses, insurance, permits and registrations come due.
- CPA and bookkeeper prep: Statements, receipts and reports gathered and labeled for the pros who file.
- Software subscription cleanup: Every software subscription listed with seats, renewal dates and overlaps flagged.

### Customers and front desk

Nothing goes out in wording you have not approved.

- Inbox triage and reply drafts: Your inbox sorted daily, with replies drafted in your voice for you to send.
- Missed-call text-back and booking: Missed callers get an instant text offering your real open slots.
- AI phone answering, inbound only: An assistant answers inbound calls from approved facts and routes urgent ones to you.
- Website chat assistant: A chat assistant that answers from your approved FAQ and hands off the rest.
- Lead intake form that routes itself: One short form that logs each request and alerts the right person.
- CRM setup and cleanup: Contacts cleaned up in one simple pipeline with follow-up tasks.
- Quote follow-ups: Polite nudges on open quotes, drafted for your OK.

### Scheduling and follow-ups

Your hours and your rules. We never book outside them.

- Booking page: Online booking in the tool you already use, with real hours and reminders.
- Appointment reminders and no-show follow-ups: Reminders before every appointment and a kind follow-up after a no-show.
- Calendar management: A weekly check of your calendar with conflicts flagged early.
- Staff schedule drafts: Weekly staff schedule drafts built from availability, for your approval.
- Vendor and delivery coordination: Vendor confirmations and follow-ups kept on one shared list.
- Meeting and call notes with AI: A summary and action items after each meeting, skimmed by you first.

### Documents and how-tos

Your files stay in the accounts you already own.

- One folder system with naming rules: One folder system with naming rules, and your paper scanned and filed.
- Templates for quotes, forms and checklists: Ready-to-use templates for quotes, intake forms, onboarding and invoice notes.
- Written how-tos (SOPs): Step-by-step how-tos drafted from a recorded walkthrough, signed off by you.
- Hiring admin: Job post, applicant inbox, interview scheduling and tracking. You make every decision.
- Supplier and vendor office support: Notes, follow-ups, filing and report prep for teams that sell to big retailers.

### AI in your business

Nothing new is installed without your yes.

- Workflow automations: Your apps pass work to each other, documented and checked every month.
- AI email drafting in your inbox: AI drafting turned on in the Google Workspace or Microsoft 365 plan you have.
- Weekly owner report: One page every Monday from your own numbers, reviewed by a person first.
- AI starter workshop: A half day for you and your staff, plus a follow-up a month later.
- One-page AI use policy: A plain-language page on how your team may and may not use AI.
- Company prompt kit and SOP assistant: Saved prompts and an assistant built only from your own approved documents.
- Monthly AI office hours: A monthly session to answer questions, screen one new tool and tune automations.

### Local presence and reputation

Honest listings and real reviews only. We never write reviews.

- Google Business Profile and listings upkeep: Hours, posts and photos kept current on Google, Apple, Bing, Yelp and Facebook.
- Honest review requests: A review request to every customer after every job, never with an incentive.
- Review reply drafts: A reply drafted in your voice for every review, good or bad.
- Social posts and content calendar: A month of captions drafted in your voice, approved in one batch.
- Email newsletter: A newsletter to people who opted in, drafted from your notes.
- Digital front door check: How a customer finds and reaches you on a phone, scored with you.

## The free check-up

**Free NWA Admin and AI Check-up**

- A 30-minute conversation at your business anywhere in Benton or Washington County, or by video or phone.
- We walk through your week together and list every recurring admin task and roughly how long it takes you.
- Within 3 business days, Your Admin Map arrives by email: your top 3 tasks to hand off, and for each one what we would do, what AI would draft, what stays with you, and what stays with your CPA or attorney.
- One quick win you can do yourself this week with tools you already pay for.
- If you want help, a flat written quote, good for 30 days. No pressure.

Free. Nothing to buy, now or later. No books, bank statements or passwords needed. You keep the Admin Map whether you hire us or not. About 35 minutes of your time: 30 to talk, 5 to read your map.

To book: email righthandnwa@gmail.com, or use the form at https://righthandnwa.com/#checkup, which writes the email in your own email app for you to send.

## What we never do

- Nothing is sent, filed or final until the owner approves it.
- We never ask for passwords by email, text or on the website, and the check-up needs no logins at all.
- We never touch your bank or move money.
- We never write reviews. Honest listings and real reviews only.
- We never sell or share your data, and we use settings that keep it out of AI model training.
- We are not a CPA firm, law firm or payroll provider. If something needs one, we say so.
- Always stays with you or a licensed pro: Tax prep and filing; Payroll processing and filing; Legal advice, contracts and formal HR policy; Moving money, paying bills or collecting debts; Signing anything; Outbound AI voice calls to your customers; Patient or health records.

## Links

- [Home page](https://righthandnwa.com/): the method, six live demos on made-up businesses, every service, promises, team and FAQ
- [Services](https://righthandnwa.com/services/): the full services catalog
- [About](https://righthandnwa.com/about/): the four people behind Right Hand NWA
- [Free check-up](https://righthandnwa.com/#checkup): writes a check-up request email in your own email app
- [Full catalog and answers as text](https://righthandnwa.com/llms-full.txt): every service with all six details, promises and FAQ answers
- [Instagram @righthandnwa](https://www.instagram.com/righthandnwa/)
- [Email righthandnwa@gmail.com](mailto:righthandnwa@gmail.com)